Insured up to ₱1M per depositor Regulated by the Bangko Sentral ng Pilipinas Member

Online & phone banking

Available 365 days a year: BancNet Online for web transactions and SMS Phone Banking to 0918-818-EQUI (3784).

Online
BancNet Online (external)
Phone Banking
SMS to 0918-818-EQUI
Security
2FA · OTP for money moves
How to enroll
Branch form or online

BancNet Online

Online Banking runs via BancNet Online with two-factor authentication and OTP for financial transactions. Phone Banking uses SMS commands on your enrolled mobile.

Online Banking (Personal)

Access
BancNet Online
Transfers
InstaPay · PESONet
  • Enroll online or follow registration steps after “Enroll Now”
  • Login with User ID and password; ATM/debit cards approved by EqB
  • Financial transactions require a one-time password (OTP)
  • View balances; view statements (MTD, any month in past 12, or up to 90 days)
Log in to Online Banking

Online Banking (Corporate)

Enrollment
Branch of account
Forms
Form 1 + Form 2
  • Accomplish Corporate Online Banking Enrollment Forms and submit to your branch of account
  • Form 1: corporate data and approving signatories
  • Form 2: authorized users (board approval required for single-user access)

Phone Banking

Number
0918-818-EQUI (3784)
Channel
SMS commands
Who it’s for
Enrolled mobiles
How to enroll
Branch form

Immediate access to accounts and cards via SMS. Carrier charges may apply.

How to enroll: Download, fill out, and sign the Online/Phone Banking Enrollment Form; submit to your branch of account; wait for an SMS confirmation code.

Features: Real-time balances; load prepaid from enrolled accounts; funds transfer between enrolled accounts; last five transactions; pay credit card from enrolled CASA; change PIN; lock / unlock / stop enrollment.

SMS command reference
SMS commandDescription
BALReal-time balance inquiry for enrolled accounts and cards
INQView real-time balance of prepaid card
L5TXView last five (5) transactions for enrolled CASA
FTRCASA to CASA fund transfer
CPINChange PIN
PLOADLoad cash to prepaid card from enrolled CASA
CPAYPay credit card balance from enrolled CASA
LOCKTemporarily disable phone banking access
UNLOCKTemporarily lift lock of enrolled accounts
STOPDelete phone banking enrollment of account
HELP / CMD / CMD2 / CMD3Help content and command lists
Voice Customer Service 24/7: (632) 8241-5952 · (632) 8241-6711 · Toll-free 1-800-10-EQUICOM (3784266). See also Security tips.